Home Décor Return Policy
Please note, order cancellations must be requested within 24 hours of the order being placed. Any cancellation requested after 24 hours is subject to denial, or a 15% restocking fee. To cancel your order, please email help@shopinspiremehomedecor.
- Items are eligible for a refund within 10 days of package delivery.
- All items are inspected upon arrival. Items must be sent back unused and in the original packaging in order to obtain a full refund.
- The customer(s) is responsible for all return shipping costs if the item(s) do/does not suit their needs and/or likes. A few examples of this would be if an item is ordered by mistake, the color/quality is not to the customers liking, didn’t fit a specific need, etc.
- If the items arrive in damaged or defective conditions, IMHD will cover the cost of replacement shipping. We reserve the right to send a replacement for any damaged item(s) before we issue a refund.
If an item arrives with a manufacturing defect or damage caused in transit, contact Customer Service immediately at help@shopinspiremehomedecor.
For further information on our return policy, please contact Customer service at help@shopinspiremehomedecor.
We cannot accept returns on any Imperfect sales or Clearance Merchandise. All sales are final on Imperfect Sales or Clearance Merchandise.Custom Orders
Custom Orders are manufactured especially for you, which is why we do not accept cancellations, exchanges, or returns. Vendor ship times vary, we have only provided you with an estimated ship time.PROBLEM? LET US HELP.
In the unlikely event your item arrives either damaged or defective, please contact customer service immediately at help@shopinspiremehomedecor.
Once a package leaves our warehouse, we are no longer responsible for lost or stolen packages.
If your package shows delivered, but you have not received it please reach out to FedEx Customer Service at 1 (800) 463-3339. Due to privacy concerns, Inspire Me! Home Décor cannot reach out to FedEx on behalf of the customer. Fedex will allow you to file a claim.
If you live in an area with a high risk of package theft, please reach out to us when you place your order to request a "signature required" delivery.
International orders are not refundable and customers are responsible for paying any customs duties and taxes.
Inspire Me! Home Décor does its best to assure merchandise arrives within the quoted delivery time frame. If an unforeseen delay occurs, we will do our best to notify you in advance, however we do not provide monetary compensation for late delivery.
COLOR & FINISH
Due to the uniqueness and raw material used in some of our products, the color, finish and dye lot may vary on each item. Also, due to the nature of how products are crafted, the uniqueness of each item varies from piece to piece. In addition, exposure to light and temperature changes can affect the condition of your merchandise over time.
How to Make a Return
- If you would like to make a return, please reach out to Inspire Me! Home Décor Customer Service at help@shopinspiremehomedecor.
comto verify return eligibility before sending pieces back.
- If you wish to make a return, please indicate the following: reason for return, order number, and product description.
- Please note that a restocking fee of 15% of the order total will be applied on all returns
- Pack and seal your return securely in the original package if possible. Include the original packing slip with the indicated information above.
- Eligible returns will receive a refund.
MAIL PACKAGE TO:
Inspire Me! Home Décor
Attn: Return Center
5333 33rd Street
Grand Rapids, MI 49512
Refunds will be processed when the item has been received in our office. Upon return, your item will be inspected.If eligible, credits will be issued for the purchase price. Please allow up to 14 days for your credit to process.
- Imperfect Items
- Clearance Items
- Custom Orders
- International Orders
Credits to your Charge Card
Credit Card and PayPal refunds will only be credited to the credit card or account used on the original purchase.It will take up to 14 days from the date Inspire Me! Home Décor has received your return for your account to be credited.