Home Décor Return Policy
**Due to the COVID-19 situation, any returns on orders made from March 20th 2020, until now, have an extended return policy. Please hold off from sending any returns until May so we can ensure we will receive your returned order without a problem.
When accompanied by the original or gift receipt and in its original packaging regularly priced merchandise can be refunded within 10 days of receiving. Return shipping fees will apply. Delivery fees are non-refundable. Clearance items are non-returnable. Inspire Me! Home Décor reserves the right to decline returns or exchanges of items that are not in as-new condition due to damage or misuse by the customer. Inspire Me! Home Décor also reserves the right to decline returns or exchanges not made within the 10-day period.
If an item arrives with a manufacturing defect or damage caused in transit, contact Customer Service immediately at firstname.lastname@example.org. We will ask for photos to determine the best course of action. All claims must be made within 10 days of delivery. Any claims made after 10 days will not be accepted. Inspire Me! Home Décor reserves the right to decline returns or exchanges of items that are not in as-new condition due to damage or misuse by the customer. Inspire Me! Home Décor also reserves the right to decline returns or exchanges not made within the 10-day period.
For further information on our return policy, please contact Customer service at email@example.com to speak to one of our Team Members during business hours. Our business hours are Monday through Friday 9:30AM-4:30PM EST.
Imperfect Sales and Clearance Merchandise
We cannot accept returns on any Imperfect sales or Clearance Merchandise. All sales are final on Imperfect Sales or Clearance Merchandise.
Custom Orders are manufactured especially for you, which is why we do not accept cancellations, exchanges, or returns. Vendor ship times vary, we have only provided you with an estimated ship time.
Problem? Let us help.
In the unlikely event your item arrives either damaged or defective, please contact customer service immediately at firstname.lastname@example.org. To help resolve your issue, we will ask for photos or videos to determine the best course of action (e.g. replacement, exchange, or refunds). All claims must be made within 10 days of delivery. Any claims made after 10 days will not be accepted.
Once a package leaves our warehouse, we are no longer responsible for lost or stolen packages.
If your package shows delivered, but you have not received it please reach out to FedEx Customer Service at 1 (800) 463-3339. Due to privacy concerns, Inspire Me! Home Décor cannot reach out to FedEx on behalf of the customer. Fedex will allow you to file a claim.
If you live in an area with a high risk of package theft, please reach out to us when you place your order to request a "signature required" delivery.
Inspire Me! Home Décor does its best to assure merchandise arrives within the quoted delivery time frame. If an unforeseen delay occurs,we will do our best to notify you in advance, however we do not provide monetary compensation for late delivery.
Color & Finish
Due to the uniqueness and raw material used in some of our products, the color, finish and dye lot may vary on each item. Also, due to the nature of how products are crafted, the uniqueness of each item varies from piece to piece. In addition, exposure to light and temperature changes can affect the condition of your merchandise over time.
How to Make a Return
- If you would like to make a return, please reach out to Inspire Me! Home Décor Customer Service at email@example.com to verify return eligibility before sending pieces back.
- If you wish to make a return, please indicate the following: reason for return, order number, and product description.
- Pack and seal your return securely in the original package if possible. Include the original packing slip with the indicated information above.
- Eligible returns will receive a refund for the amount paid for the item.
Mail package to:
Inspire Me! Home Décor
Attn: Return Center
5070 Cascade Rd. SE
Grand Rapids, MI 49546
Refunds will be processed when the item has been received in our office. Upon return, your item will be inspected.If eligible, credits will be issued for the purchase price. Please allow up to 14 days for your credit to process.
- Imperfect Items
- Clearance Items
- Custom Orders
- International Orders
Credits to your Charge Card
Credit Card and PayPal refunds will only be credited to the credit card or account used on the original purchase.It will take up to 14 days from the date Inspire Me! Home Décor has received your return for your account to be credited.