FAQs
If the item is not what you expected, you may return your item within 10 days of delivery and receive a full refund for the cost of the item (shipping will not be refunded). You will be responsible for the return shipping costs.
What if my item arrives broken?
We understand with the nature of what we are sending out, items may be broken in transit. We would be happy to send you a replacement if your item was damaged in transit. Please send a photo of your broken item within 10 days of delivery. Once we receive the photo we will be able to send a replacement.
If the item that is damaged is currently out of stock, you may choose another item equal value or less or receive a full refund for the item (shipping will not be refunded).
Do you ship internationally?
Not yet! We are working to ship worldwide as soon as possible. Stay tuned!
Shipping
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
Product
We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.
It depends on the creator and the product. All options are outlined on the product page, so look out for customization options there.
Any question?
If we still haven't answered your question, you can contact us below and we will get back to you as soon as possible.